Privacy Policy
Effective Date: 09 September 2026
Last Updated: 09 September 2026
At SP704 Bharat (“we,” “us,” “our,” or “SP704 Bharat”), we respect your privacy and are committed to protecting the personal information of our customers, retailers, distributors, business partners, and visitors to sp704bharat.com.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use our website, B2B portal, mobile applications, and digital services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you register, contact us, request a service, or use our B2B portal.
This may include:
- Full name
- Business or company name
- Mobile number
- Email address
- Business address
- State, district, and PIN code
- PAN and other business-related information where required
- KYC-related information where legally or operationally required
- Login and account information
- Transaction and service-related information
- Information provided through customer support
- Other information that you voluntarily provide to us
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Website pages visited
- Date and time of visits
- Referring website
- General usage and diagnostic information
2. How We Use Your Information
We may use collected information to:
- Create and manage your account
- Provide AEPS and other digital services
- Process DMT, BBPS, recharge, bill payment, and other transactions
- Provide e-District, PAN, passport, insurance, loan, and related services
- Verify customers, retailers, distributors, and business partners
- Complete KYC and compliance requirements
- Process service requests and transactions
- Provide customer support
- Send important service updates and notifications
- Improve our website, applications, products, and services
- Detect and prevent fraud, misuse, and unauthorized transactions
- Maintain the security of our systems
- Meet applicable legal, regulatory, tax, accounting, and governmental requirements
3. AEPS and Transaction Information
For services such as Aadhaar Enabled Payment System (AEPS) and other financial or payment-related services, certain information may be required to process and authenticate transactions.
Depending on the service and applicable requirements, information may include transaction details, retailer information, customer information, authentication information, and other information required by our banking partners, payment partners, service providers, or applicable authorities.
Such information is used for legitimate transaction processing, authentication, security, compliance, and related purposes.
4. Sharing of Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted third parties where required to provide our services, including:
- Banking and financial service partners
- Payment processors and payment service providers
- AEPS and transaction service providers
- KYC and verification service providers
- Government departments and authorized agencies
- Technology, hosting, and cloud service providers
- Customer support and communication service providers
- Professional advisors, auditors, or legal representatives
- Regulatory or law-enforcement authorities where legally required
Information shared with service providers will be limited to what is reasonably necessary for the relevant service or purpose.
5. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, misuse, or destruction.
Depending on the nature of the information and service, we may use security controls such as:
- Secure login and authentication
- Secure data transmission
- Access controls
- Transaction monitoring
- Security monitoring
- Regular system maintenance and security improvements
However, no internet-based system can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and website functionality.
Cookies may help us:
- Remember user preferences
- Maintain login sessions
- Understand website usage
- Improve website performance
- Analyze website traffic
- Provide relevant functionality
You may disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
7. Third-Party Services and Links
Our website may contain links to third-party websites, applications, payment services, banking services, government portals, or other external platforms.
SP704 Bharat is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information to that service.
8. Data Retention
We retain personal and transaction information for as long as reasonably necessary to:
- Provide our services
- Maintain business and transaction records
- Fulfill contractual obligations
- Resolve disputes
- Prevent fraud and misuse
- Comply with applicable laws and regulations
- Meet accounting, tax, and regulatory requirements
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. Your Privacy Rights
Subject to applicable laws and regulatory requirements, you may have rights regarding your personal information, including the right to:
- Request information about personal data held by us
- Request correction of inaccurate information
- Request updating of incomplete information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Raise a privacy-related complaint or concern
Certain information may need to be retained where required by law, regulation, fraud-prevention requirements, transaction records, or legitimate business purposes.
10. Children’s Privacy
Our services are intended for businesses, retailers, distributors, and general users and are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Communications
We may contact you through phone calls, SMS, email, WhatsApp, app notifications, or other communication channels regarding:
- Account information
- Transactions
- Service requests
- Security alerts
- KYC or verification requirements
- Important service updates
- Customer support
Where permitted by applicable law, we may also send promotional or marketing communications. You may request to opt out of non-essential marketing communications.
12. Account Security
Users are responsible for maintaining the confidentiality of their login credentials, passwords, OTPs, PINs, and other account security information.
You should never share your password, OTP, PIN, or authentication credentials with unauthorized persons.
If you suspect unauthorized access or suspicious activity on your account, please contact SP704 Bharat immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
The updated version will be published on this page with a revised effective date.
We encourage you to periodically review this page for the latest information about our privacy practices.
14. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
SP704 Bharat
Website: sp704bharat.com
Email: sp704solutions@gmail.com
Mobile: +91 97770 47704
Address: TP Road, PP-90, Lane-4, Pandav Nagar, Bhubaneswar, Odisha, Bharat
Privacy Complaints
For privacy-related complaints or requests, please contact us using the above email address or mobile number. We will review and respond to legitimate requests within a reasonable period and in accordance with applicable laws and regulations.
Last Updated: 09 September 2026
